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Website Maintenance

Website maintenance so your site keeps running like day one

A website doesn't maintain itself. I check security, updates, and performance on an ongoing basis, so you don't find out about a problem once it's already serious.

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Direct support with me, not a generic help desk.

When something needs attention, you talk directly to the person who knows your site, not a ticket passed from person to person. That means faster answers and fixes that actually understand your project.

What happens if you don't maintain your site

A site's decline without maintenance isn't visible right away — here's how it plays out:

Month 1

Nothing visible yet. The site keeps running normally.

Month 3

Plugins and dependencies start falling behind, raising the risk of failures.

Month 6

Known security vulnerabilities show up — ones that already have a fix, but nobody applied it.

Month 12

The site can become slow, get compromised, or start losing its Google rankings.

What's included in maintenance

A maintenance plan covers what keeps your site running safely and reliably:

Updates

Plugins, dependencies, and the platform core.

Preventive security

Checks to catch vulnerabilities before they become a problem.

Regular backups

So your site can be restored if something goes wrong.

Performance monitoring

I verify your site keeps loading fast over time.

Direct support

I handle questions and small adjustments with no middlemen.

Content adjustments

Small content changes depending on what your plan includes.

What maintenance doesn't include

Maintenance takes care of what already exists. These are different and belong to another service:

Major design or structural changes — that's a redesign.

Building new features from scratch, like a booking system or quote tool — that's development.

Creating new content from scratch (copywriting, photography) — can be coordinated, but isn't included by default.

If your site needs bigger changes, check out Web Redesign

Plans

Maintenance plans

The right plan depends on how active your site is and how fast you need support.

IncludesBasicStandardAdvanced
UpdatesMonthlyBiweeklyWeekly
BackupsMonthlyWeeklyDaily
Security monitoringBasicContinuousContinuous + alerts
Response time3–5 business days1–2 business daysPriority
Content adjustmentsNot includedUp to 30 min/monthUp to 2 hours/month
Best forLow-traffic informational sitesSites with regular activityBusiness-critical sites
Basic

Updates

Monthly

Backups

Monthly

Security monitoring

Basic

Response time

3–5 business days

Content adjustments

Not included

Best for

Low-traffic informational sites

Standard

Updates

Biweekly

Backups

Weekly

Security monitoring

Continuous

Response time

1–2 business days

Content adjustments

Up to 30 min/month

Best for

Sites with regular activity

Advanced

Updates

Weekly

Backups

Daily

Security monitoring

Continuous + alerts

Response time

Priority

Content adjustments

Up to 2 hours/month

Best for

Business-critical sites

Plans are a starting point — they're adjusted based on your site's size and real activity.

How I handle maintenance

An ongoing process, not a one-time service

Maintenance doesn't end after the first check — it's a cadence that repeats.

1
Initial review

I assess your site's current state before we start.

.01
2
Custom plan

We set the cadence based on your activity and needs.

.02
3
Ongoing monitoring

I check security, updates, and performance on a regular basis.

.03
4
Report and adjustments

I let you know what was done and what needs attention.

.04
Miguel Prot, founder of Hamaca Web Solutions

Miguel Prot

Founder & Developer — Hamaca Web Solutions

I provide direct support for every site I maintain, without outsourcing. Over 10 years working across different web platforms, between Mexico and the U.S.

Learn more about my background

What affects the cost of maintenance

The monthly cost varies based on these factors:

Site activity

A site that changes often needs more attention than a static one.

Platform complexity

A site with integrations or custom features requires more technical review.

Expected response time

Priority and response speed affect which plan fits best.

Volume of content adjustments

If you need frequent content changes, that's reflected in the plan.

Common mistakes with website maintenance

These are the mistakes that end up costing a business the most in the medium term.

Waiting for something to break: Preventive maintenance costs less than fixing an emergency.

Not backing up regularly: Without a recent backup, recovering a damaged site can be impossible.

Ignoring security updates: Many vulnerabilities already have a fix available — it just needs to be applied.

Thinking maintenance and hosting are the same thing: Hosting hosts your site; maintenance keeps it updated and secure.

Frequently asked questions about website maintenance

Updates, backups, security monitoring, and direct support. The exact detail depends on the plan — see the plan comparison on this same page.

I'll let you know, and we'll talk about whether it's a one-off fix or needs a bigger scope, like a redesign or new development.

Yes, as long as I review the site's technical state first to know exactly what I'm maintaining.

Maintenance is preventive and ongoing. Emergency support is a one-off fix for something that already broke, and it usually costs more than preventing it would have.

Depends on the plan. Standard and Advanced plans include monthly time for content adjustments.

Depends on the plan: from monthly reviews to continuous weekly monitoring.

Yes. There are no forced long-term contracts.

Yes, on every plan, at different frequencies depending on the tier.

No. Maintenance and hosting are separate services, though I can recommend options if you need them.

I'll tell you directly. If the problem is design or functionality, not maintenance, I'll point you to the right service.

Let's talk about a maintenance plan for your site

Tell me what platform you use and how active your site is, and I'll recommend the plan you actually need, without selling you more than that.

Talk to me about a plan

Straight answers, no obligation.

Professional Website Maintenance | Hamaca Web Solutions